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Review 9/12/2011
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It was a HUGE MISTAKE for my Fiancé and I to purchase my engagement ring from Daniels at the northridge location. All of its employees and especially the store manager Luis Aguirre are incompetent, liars, RUDE, ignorant and unprofessional. Before... Read More »
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Business's response - by Art R.on 9/26/2011
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We appreciate this customer allowing us to address her concerns. The customer has let us and the BBB know that we have addressed her concerns completely and satisfactorily. Read More »
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Complaint
Posted 3/16/2011
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1 Review
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0 Question
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59 Profile Views
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0 Answer
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Trustlinker since 03/16/11
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Review 3/16/2011
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Very dissatisfied!!! I went to Daniels on 2/13/11 to have them repair my ring with all new prongs. Three weeks later my diamond falls out luckily I found it. I returned to the store with my ring and the associate confronts the jeweler about all pr... Read More »
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Review 3/2/2011
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Daniels Jewelers is the most horrible store I have ever done business with. I took my wedding rings in Dec 2010 in Arcadia,CA to have my prongs re-tipped, BIG MISTAKE!!! I got back my rings in a condition I couldn't believe. The prongs are ugly so... Read More »
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Business's response - by Customer ServiceMon 3/3/2011
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Every reasonable effort has been made to address the customer's concerns. The work was completed by an experienced jeweler and we believe all work was done in highly satisfactory manner. We disagree with the customer's evaluation of the work that... Read More »
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Complaint
Posted 8/30/2010
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1 Review
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0 Question
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51 Profile Views
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0 Answer
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Trustlinker since 08/30/10
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Review 8/30/2010
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This was the worst company I have ever dealt with. Their associate Valerie continued to harass me. I advised I would be making a payment but it wasn't a good time since I had unexpectedly loss my mother and was trying to deal with that at the time... Read More »
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