Debbie D.'s review of Twistbox Entertaiment, Inc.

Twistbox Entertaiment, Inc.

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Customer Reviews & Ratings
Complaint Posted 1/12/2011
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Review 1/12/2011
My experience with Twistbox Entertainment is limited to playing the demo of a miniature golf game on my cell phone. I have "won" a few prizes from playing this demo game, but I have yet to see the prizes delivered to me (i.e., X box 360, ipod touch, $100 itunes card).

When I win the games, I get a message on my phone as well as in my e-mail that I have won the prize and that it will be arriving in 45 days. A couple of days ago I e-mailed their customer service department. The person answered me that there are no prizes awarded for the demo version. I responded that I was confused, because I have communications from the company that these prizes will be delivered to me. I have not heard back from the company.

Unless I receive the promised prizes or an explanation from the company in the next few days, I can only conclude that this marketing is a classic "bait and switch" scheme. People learn to win the games and then figure that they just need to order the game in order to receive real prizes. The posted prizes for winners of the purchased form of the game are MUCH more modest (a $5.00 amazon.com card). I also plan on complaining about this with my cell phone carrier (Sprint).
 
 
 
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Additional Business Information
Hours   Phone   (818) 601-6200 Address   14242 Ventura Blvd., 3rd Floor
Sherman Okas, CA 91423
Website   Email   help@twistboxgames.com
Contact   Other  
 
 
 
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