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Review 3/29/2011
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A Very Good Experience
I contracted with Silva Construction Inc. to remodel my bathroom. The job essentially consisted of tearing out an old shower, floor, sink and cabinet, and replacing them with good quality tile in the shower and floor, new cabinet, granite top, toilet, and miscellany. The entire job took 6 weeks, including some down time waiting for ordered items to arrive. I stayed involved in the project, doing a small amount of simple work myself.
When I was looking for bids, other companies listened to what I wanted, and then gave me a verbal quote, or a written one with little detail. Silva listened, went back, and a few days later returned a detailed, itemized quote that I could understand. I really liked that. I studied it, made adjustments, and one more meeting produced an agreement we could both live with. Their detailed contract itemized what they would do, what I would do, and what I would buy for them to install. They also produced a list of task milestones and corresponding progress payment amounts. All this was very much within the spirit and the letter of state law. With everything spelled out ahead of time, my job went smoothly with no disagreements. They never pressured me for payments they had not earned.
Throughout the job, Silva displayed the highest degree of competence, integrity, and best practices. Each employee did his tasks well, was friendly and received my input well. One of the owners dropped by most days to keep up on the work, and give direction for any problems that may have arisen.
I would be very happy to work with Silva again, on a future project.
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