Ken A.'s review of Modular Mustang Racing

Modular Mustang Racing

         
Customer Reviews & Ratings
Complaint Posted 7/17/2010
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Review 7/17/2010
MMR has the single worst customer service of any business I've ever dealt with. They sold parts to me for my engine that were not built for my engine. Had I installed these parts, my new engine would have certainly destroyed itself. After realizing what they sold to me wasn't built for my application, I attempted to return the parts for a refund, but they refused. Instead, they offered me 'store credit' minus a 20% restocking fee. Do yourself a favor and spend your money elsewhere. If you want further evidence of MMR's incompetence, do a quick search of nearly any online Mustang forum.
 
 
Business's response - by MMR S.on 11/29/2010
The part ordered did fit your application but required a thin style lower spocket to work with the Billet Timing trigger wheel that you purchased. We informed the BBB that we would be happy to issue a full refund. We appologize for any inconvenience. To this date the part has not been returned to us from the customer. Unfortunately we cannot help if the part is not returned. MMR Management
 
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Additional Business Information
Hours   8am to 5pm MON-FRI Phone   (805) 650-1853 Address   1187 Calle Suerte
Camarillo, CA 93012
Website   http://www.modularmustangracing.com Email   info@modularmustangracing.com
Contact   Customer Service Other  
 
 
 
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