RacerX's review of Brake Planet

Brake Planet

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Customer Reviews & Ratings
Complaint Posted 5/21/2008
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Review 5/21/2008
Not sure how they even manage a 'C' rating on BBB. My experience was similar to the other 1 star experiences. Placed order, then got the email shortly after saying particular rotors are sold out due to "high demand" and there will be a delay and to let them know if that will not work out. It wouldn't work for me, so I called to cancel. They said they would send a check, and 5 weeks later and after many calls each week, live discussions, voicemails, and even asking for the owner and leaving him messages, never a call back and never a check. Seems like the only thing they know how to do promptly is take your money. Finally called my credit card company, and they credited my account immediately. Wish I would have done that sooner, and more importantly, checked them out first on BBB. Save yourself the pain and agony and buy rotors somewhere else.
 
 
 
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Additional Business Information
Hours   Phone   (888) 634-7788 Address   27943 Seco Canyon Road #207
Santa Clarita, CA 91350
Website   http://www.brakeplanet.com Email   info@brakeplanet.com
Contact   New Contact Other  
 
 
 
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