JessRodrigu's review of Auto Credit Acceptance

Auto Credit Acceptance

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Complaint Posted 5/17/2010
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Review 5/17/2010
We bought a car from this dealership about 5 months ago. The car was sold "as is" and had a 30 day warranty. Well, the first week I had it, the car was giving me trouble. It was making weird noises and parts were loose. I took it back to the dealership and they only fixed some of it because they didnt have everything they need in stock to fix it. I took it again because a new problem arose and again I had to wait until they ordered the part. The last time I took it, they said the car was just a bad car and that they couldn't do much for me in fixing it because it was costing them too much, mind u this is still within the 30 days. They just kept backing it up by saying it was sold "as is". You would think they would somewhat care what they sell to people especially if the car is almost $20,000 dollars. The car spent more time with them than it did with me during the first 30 days. I took it upon myself to take it to 3 different mechanics and each one of them said that car seemed to be salvaged because when they were inspecting it they noticed the car didn't have original parts anymore. Just in 5 months that I have had this car it has cost me close to $7,000 in fixing it. This includes replacing a transmission that totally went out just 4 months after! They did nothing to even try to help me. They just simply didn't care. It is wrong to sell a car that is no good for that much money, regardless if it sold "as is." Its unethical and shows no honesty on their part.They kept giving me the runaround when I asked for the carfax too. That was my mistake, not asking when I bought it and not having a mechanic of my own check it out.
 
 
 
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Additional Business Information
Hours   Phone   (310) 792-6000 Address   21515 Hawthorne Blvd, Suite 640
Torrance, CA 90503
Website   http://www.autocreditacceptance.com Email   acahilda@hotmail.com
Contact   Hilda Other  
 
 
 
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