Lady Black Tie

2.7 star rating Rating - based on 6 reviews & complaints
Lady Black Tie is a special occasion attire showroom with gowns suitable for prom, formal, gala, guest of wedding, red carpet, pageants, bridesmaids and life's celebrations.  
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Fashion Designers
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          13346 visitors
Customer Reviews, Ratings & Complaints
Review Posted 6/1/2021
Do not put your trust into this company
Worst service ever. Ordered a dress in April. They originally sent the wrong dress- it took them two weeks to respond to my request to have the correct dress sent. I mailed back the incorrect dress the next morning (5/17/21)after they finally sent... Read More »
 
 
 
Complaint Posted 5/9/2021
Does Customer Service Dept. Exist??
I have sent 3 messages trying to get status on a dress ordered several weeks ago and have yet to get a response, not feeling confident we will ever see the dress let alone get a reply??????
Read More »
 
 
 
Review Posted 12/15/2020
wow!
love Lady Black Tie's gowns. Beautiful unique selection at great price Read More »
 
 
 
Complaint Posted 10/27/2020
Company Error Still Refuses to Refund
I purchased a dress for my daughter on line. I had initially selected a large but my daughter had me change it to a medium. The on-line order showed the large was removed. When I attempted to check out the system kept timing out before going to th... Read More »
 
 
 
Review Posted 7/2/2020
Wonderful!
Lady Black Tie has the most beautiful gowns! I am always dressed in nothing but the best, for every occasion. Not only is the store beautiful, but the customer service is above and beyond. This is the only place I go to for every special occasion! Read More »
 
 
 
Complaint Posted 6/23/2020
WORST CUSTOMER SERVICE AND RETURN POLICY EVER!!
WORST CUSTOMER SERVICE AND RETURN POLICY EVER!! I have never purchased anything online that I could not return for a refund. THEY ISSUE STORE CREDIT ONLY!! only if you read the fine print do you see their ridiculous return policy. I was in a hurry... Read More »
 
 
 
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Additional Business Information
Hours   11am-7pm, Monday-Saturday. Closed Sunday. Phone   (978) 699-3727 Address   28 Chestnut Street
Andover, MA 01810
Website   https://ladyblacktie.com/ Email   info@ladyblacktie.com
Contact   Marissa Tilley Other  
 
 
 
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