Kevin I.'s review of JewelOcean.com

JewelOcean.com

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Customer Reviews & Ratings
Complaint Posted 11/30/2015
. 1
. 0
Lost diamond & poor customer service
I purchased a engagement ring from your company on 11/19 and received it on 11/27. I proposed on the evening of 11/28 and by 11/30 a diamond on the side of the ring has already fallen out.

I am not happy as this is a VERY BIG EVENT for me. Not to mention that it makes me look VERY BAD!!!

The company states they are available 24/7 but the phones don't take messages and they don't seem to return calls.

I would never recommend this company ever and you have to pay for shipping back to the company yourself.
 
 
 
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Additional Business Information
Hours   Phone   (800) 742-1806 Address   76 cranbrook rd., #233
cockeysville, MD 21030
Website   http://www.JewelOcean.com Email   info@jewelocean.com
Contact   New Contact Other  
 
 
 
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