Jeffrey F.'s review of Discountmugs.com

Discountmugs.com

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Customer Reviews & Ratings
Review Posted 10/29/2013
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Stellar Customer Service
I have used these guys many times to print mugs (naturally), plus t-shirts, hats - all the basic trade-show giveaways. They always do a good job for the money and are my standard go-to - because they know what they're doing. Since working with them, they've
made only ONE mistake - we needed t-shirts with a dated event on the BACK. When the shirts arrived, they were printed on the FRONT. Couldn't use 'em. Catherine - from their customer service department - graciously and efficiently had the shirts picked up and
processed a complete refund with no BS and no angst. Could not have been a better resolution. Getting it right is the easy part and these guys are batting a solid .900. Admitting a mistake and fixing it with professionalism separates the pros from the wannabes....
One MORE reason I'll continue to use these guys.
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 11:00pm
Saturdays 9:00am - 6:00pm EST Live chat services 7 days a week
Phone   (800) 569-1980 Address   12610 NW 115 Avenue
Medley, FL 33178
Website   http://www.discountmugs.com Email   nimet@discountmugs.com
Contact   Amin Rahman-Ramjee Other  
 
 
 
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