Customer Reviews & Ratings
Review Posted 3/4/2013
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GREAT EXPERIENCE
OK, Here is my detail review and I hope it'll help people to rest assure with airtkt's excellent service. I swear to God that I am their first time customer and just feel like it is my due to write a review to thank them and to help other people to be confident If you select this site. I came across airtkt from Bookingbuddy. They offered the unbelievably lowest price ($500 cheaper than any other sites for 2 tickets to Asia).(NOT Always cheapest though: I checked back today and my good price was no longer available on airtkt either)..So in some sense, I am lucky! Anyway,I clicked on their website, called their toll free number to make sure there are some one REAL at the other end. Just like ANY customer service phone line, I was on hold for about 3 minutes until an [Yeah] [probably] Indian rep answered my question about their company. I felt better and proceeded my booking online. An email confirmation came right after I finished paying, along with the instruction of calling them back from my phone to confirm my credit card purchase.I did exactly that and was good to go.(and yes, it was another 2 to 3 minute on hold with that phone call) With the confirmation from airtkt, I can go directly on Delta to check and select my seats after probably an hour. The E-tickets number were also officially sent to my email 5 hours after my purchase with detail itinenary, and ticket prices (Break down in detail: Tax/service fee...) Airtkt service fee was ONLY $36, and for me, it is too little for what they had helped me to save! About people complaining about Cancellation fee ...please think straight before saying harsh and mean words....the $400 cancellation each ticket is from THE AIRLINE, not from the ticket agency. All they got from you is $36 which clearly stated on your bank statement also. Consider all odd and end before clicking that damn "confirm button" then you will save money and whole load of headache. Good luck with your travelling, and definitely I will go back to airtkt in the future if they offer any excellent deal like what I got.
 
 
 
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Additional Business Information
Hours   We are open 24/7 to serve your travel needs. Phone   (213) 955-9695 Address   117 West 9th Street Suite 307
Los Angeles, CA 90015
Website   http://www.erostours.com Email   social@airtkt.com
Contact   Customer Service Other  
 
 
 
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