Instrumental Savings, Inc.

3.9 star rating Rating - based on 30 reviews & complaints
 
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Instrumental Savings, Inc. Categories
Musical Instruments
Specialty Retail

          29723 visitors
Customer Reviews, Ratings & Complaints
Review Posted 3/11/2017
Terrific Service
I recently had a rather arcane question about a violin that Instrumental Savings is promoting. I emailed several questions and David answered promptly and thoroughly. This led to one more questions and David called the maker and responded in detai... Read More »
 
 
 
Review Posted 11/29/2016
Happy Grandfather!
It was such a pleasure to to work with you to complete my purchase. The trumpet is a Christmas gift for my grand-daughter and as you might imagine, very special to me. My heart sank when I heard you were currently out of stock of what I ordered, b... Read More »
 
 
 
Complaint Posted 6/2/2016
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SCAM ARTISTS
After negotiating the price for a new Alto Sax, they said I could pick the instrument up at the store. I drove for 90 minutes only to find out that the instrument they were selling was without a box or any wrapping, much like a used Sax for the pr... Read More »
 
 
Business's response - by NathanNon 6/2/2016
Thank you for taking the time to write this complaint on behalf of the gentleman who drove out. As with any complaint, we are disappointed to read this. And without the facts from both sides, it's difficult for others to come to a conclusion. The... Read More »
 
Complaint Posted 4/13/2016
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Wish I could pick 1/4 of a star it is SO Bad!
DO NOT buy from this company! They sell broken instruments and claim they are new! refuse to give you back your money and insist you spend your money to send back for "repair" only to send you back the instrument untouched! Then guarantee they wil... Read More »
 
 
Business's response - by NathanNon 4/18/2016
We are disappointed to read this review because it is an assessment missing information from our side. With that said, we do everything within our power to take care of the customer fairly and within the policies of our company. We have the founda... Read More »
 
Review Posted 9/19/2015
Yamaha AV7
Fantastic customer service, thanks Gabriel, excellent product A+++++. Read More »
 
 
 
Review Posted 6/23/2015
Exceeded my expectations!
Great internet order experience with Instrumental Savings. Their website has two tools which I (not a flute player) found helpful in choosing a flute for my daughter's high school graduation gift: their "Flute Buying Guide and Tips" and their "Flu... Read More »
 
 
 
Review Posted 3/24/2015
Donnie S.
Wanted to learn to play the fiddle, came across Instrumental Savings on line and got great service by my violin, when I,m ready to up grade I will order with them again. Thank You Read More »
 
 
 
Review Posted 1/11/2015
Excellent assistance with a Flute purchase
Prompt, personable and very, helpful service. Jason assisted me on a Sunday morning just when he'd gotten to work. He couldn't have been more interested and willing to work with me to select just the flute I was seeking. I later called back and pl... Read More »
 
 
 
Review Posted 1/8/2015
Trumphet
I was looking for a trumphet for my son for school. I had bought him a cheap one just to get him started. He has took off with band. So I looked and did research for a good trumphet. I came across Instrumental Savings and found a silver trumphet t... Read More »
 
 
 
Review Posted 1/5/2015
Fantastic!
Fantastic service! Fantastic service! Did I mention their service is fantastic? From the moment I contacted them through the second I had the instrument in my hand, their attention to my experience was awesome. Their sales associate contacted me w... Read More »
 
 
 
Review Posted 1/3/2015
Ricky P.
I ordered a silver trumpet for my grandson and received it in two days. I'm also play trumpet and just had to try it out. It was easy to play with a great tone, and my grandson loved it. I would recommend your service to anyone who is in need of m... Read More »
 
 
 
Review Posted 12/16/2014
Instrumental Savings, Inc. EXCELLENT SERVICE - EXCELLENT PRODUCTS
I've ordered a horn for my grandson, a clarinet for my granddaughter and a violin and harp for myself. This company was courteous, answered all my questions and kept me informed of the status my order(s). Every phone call has been pleasant and inf... Read More »
 
 
 
Review Posted 9/3/2014
Good customer service
I had a very pleasant experience ordering from Instrumental Savings. The Yamaha factory was delayed so I got free shipping from IS. Also, I ordered a discontinued model flute so IS upgraded me to the next model at no extra charge. Very nice custom... Read More »
 
 
 
Review Posted 6/18/2014
Nice Quality at the Right Price!
So far, I am enjoying playing my new Rossetti flute! The quality is quite nice for the price. This quality flute was inexpensive enough for me to even buy my friend this same flute. I am sure she is going to enjoy playing this flute as much as me! Read More »
 
 
 
Review Posted 4/4/2014
Online shopping was a breeze!
We ordered a bass clarinet online from them and it arrived in two days. The shopping was easy and convenient on their website. My son's band teacher assisted me with the selection of the instrument and it was easy to email her links to the various... Read More »
 
 
 
Complaint Posted 3/13/2014
Distributor Not A Dealer
Had many problems with Chinese-made Hohner Bravo accordion starting at the 50th day of ownership. Instrumental Savings had a good price but would not exchange, return, or fix, so I had to send back to Hohner and was without an accordion to play fo... Read More »
 
 
 
Review Posted 3/11/2014
Student Trumpet Purchase
My 15 year-old son had saved his money for a trumpet. I had him do all the research. He found that Instrumental Savings had good reviews and you also offered a quality trumpet at a great price. We purchased it and were very pleased with the custom... Read More »
 
 
 
Review Posted 2/27/2014
Couldn't be happier with this company!
Couldn't be happier with this company. Their service and the quality of the products they carry are first-rate. Initially, I placed the order for my new flute completely online. I wasn't aware that the flute was on backorder. A few days later, I r... Read More »
 
 
 
Review Posted 6/24/2013
Great store, prices and service
I purchased a Yamaha flute online with Instrumental Savings, and I had some questions that I needed to speak to the store about. Through a number of phone calls, I always got a very knowledgeable , helpful and professional response. The product wa... Read More »
 
 
 
Review Posted 6/3/2013
Great place to get your musical instrument
I placed an order for a Yamaha YTS-62IIIS Tenor Saxophone with InstrumentalSavings on May 7 at 6:19PM. While on-line, I was chatting with a sales rep and next thing I know, I received a call back from the company. The order was placed with the per... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Thursday 9am to 6pm Friday 9am to 5pm Saturday 10am to 3pm Sunday - Closed Phone   (714) 592-4144 Address   1130 N. Kraemer Blvd Ste H
Anaheim, CA 92806
Website   http://www.instrumentalsavings.com Email   marks@instrumentalsavings.com
Contact   Mark S Other  
 
 
 
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