Jimie S. C.'s review of Hyundai Motor Finance

Hyundai Motor Finance

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Complaint Posted 7/27/2011
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Review 7/27/2011
I took out a loan with HMFC through my local Hyandai in Anaheim. They wouldn't give the loan without "gap" coverage which I agreed to. Unfortunately, this is something that is having to be useful at this stage as I got into a bad accident which was surprisingly a total loss (cheap little car with the good gas/up to 40 mpg, but it folded like a cheap suit). My insurance has agreed to pay a certain amount and that's where the gap coverage comes into play as their insurance I was paying into would cover the rest. The calls for continued payments have not ceased, my State Farm Insurance agent even told me to give them his number to talk to, which they were not interested in. They call around 8-10 times per day M-F and they also call weekends. So, I studied up on Fair Debt practices and the next call I got I informed the collector about inconvenient call times to get the calls limited to weekdays only, then I asked for an address I can give written notification in order to cease the calls, the lady started repeating the payment amounts and she finally yelled she also knows their rights and she would give me the address, however she needed to get her supervisor. I finally ceased getting nowhere with the lady, I should have taken the Fair Debt practice more seriously when they said to record all calls, now I have recorder ready. I had already had the conversation with a couple other collectors about the insurance payments and all that, one asked for some information, the Insurance Co's payment amount and then the GAP coverage amount, so I had been trying to work on that and my feeling is after reading the other reviews here is this is just another 'thug' company with unethical practices. If it were a good company to do business with I wouldn't be looking up Fair Debt Practices online. I could not believe the other stuff that people have gone through here on their reviews, it is so sad there are so many unethical companies like this. Because ATTITUDE REFLECTS LEADERSHIP! Its better to read up on companies first before doing business with them especially when they have your bank info!!! And there are good companies to do business with, Hyandai Motor Finance is just not one of them.
 
 
 
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Additional Business Information
Hours   Phone   (800) 523-4030 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   http://www.hmfcusa.com Email   rKirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
 
 
 
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