Donna V.'s review of Hyundai Motor Finance

Hyundai Motor Finance

         
Customer Reviews & Ratings
Complaint Posted 6/7/2016
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Hyundai lease rip off
Hyundai Motor Finance is the worst company to use to finance an automobile. They are literally a pain in the behind. Our son leased a 2013 Hyundai Veloster and we cosigned for him. If he was a day late with his payment, they would call our house 4 to 5 times a day. They would call on Sundays, they would call late at night. They didn't care when or how many times they called. The people we dealt with were rude and sometimes downright nasty. Our son went through a rough time while he was leasing the car and the car was repossessed. Needless to say we had to pay over $2700 to get the car back. When the lease ran out, he returned the car to them and we thought that was the end of us having to deal with them people. How wrong we were. Three weeks after he returned the car we received a bill from Hyundai in the amount of $1920.00. The mileage limit for the lease was 12,000 miles a year for 3 years which is a total of 36,000 miles. The car had a total of 32,698 (which is under the allotted miles) and they want to charge us $460 for four tires (which are good enough to pass a NYS Inspection) and $510 to either repair or replace the wheels. When you drive a car for three years you are bound to get dings and scratches on it. Whether it be from driving down a road and having a pebble fly up or just normal driving. I would really like to know what their definition of "normal wear and tear" is because it is certainly different than mine. Needless to say, we are not going to pay the $1920. From what I've been reading from these reviews, we aren't the only people that are terrible disappointed in HMF and we will never deal with them again.
 
 
 
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Additional Business Information
Hours   Phone   (800) 523-4030 Address   3161 Michelson Drive, Suite 1900
Irvine, CA 92612
Website   http://www.hmfcusa.com Email   rKirkreit@hcamerica.com
Contact   Richard Kirkreit Other  
 
 
 
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