Customer Reviews & Ratings
Complaint Posted 12/3/2016
. 1
. 0
tz lacking any customer service
I was called several times. I answered and requested I be removed. I received a call the next day and when I explained she hung up on me NO sorry, no have a good day, no well we'll fix it. I called back to complain and the owner never acknowledged the rude behavior and in fact supported it. REfused to hear me and said Have a good day. He said he didn't owe me an apology. What he never said was He understood that people are put off by that behavior and that I would be telling others about it. He didnt care. His brand is NOT important to him , MONEY IS, apparently. Had I needed his help in the future, he killed all possibilities of that and got himself reviewed. I will make sure I speak loudly of their company.
 
 
 
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Additional Business Information
Hours   Monday - Friday 8:00 A.M. to 5:00 P.M. 24 Hours Online Phone   (909) 784-2475 Address   8667 Haven Avenue, Suite 100
Rancho Cucamonga, CA 91730
Website   http://www.onlineautoinsurance.com Email   ben@onlineautoinsurance.com
Contact   ben zitney Other  
 
 
 
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